Story: Business management software
I didn’t know about ERP and CRM. These are a lot of BtoB softwares for running a business efficiently. You may hear these company name, Oracle or SAP. They are global ERP companies. ERP is an abbreviation of enterprise resource planning and CRM means customer relationship management system.
ERP and CRM systems use different approaches to increase profitability. ERP focuses on reducing overheads and cutting costs. By making business processes more efficient, ERP reduces the amount of capital spent on those processes. CRM works to increase profits by producing greater sales volume. – Sysco
My client provides ERP solution to customer and expands their business in Asia. Therefore, I help to develop a website for the local market(a parents company has it though). It’s a different IT business, but I admire it. Because a certain size of a company has to have software(in-house or outsource) for managing a company daily base. It’s essential rather than graphic design. Of cause, there is much competition to acquire a new customer. However, once a contract with new clients, it’s going to be a long relationship.
A designer should not repeat the same work over and over again. We should consider how we are going to improve process efficiency. The most important is to know what client needs.
What is ERP System? (Enterprise Resource Planning)
ERP is an acronym that stands for enterprise resource planning. It’s a business process management software that manages and integrates a company’s financials, supply chain, operations, reporting, manufacturing, and human resource activities. Most companies have some form of finance and operational system in place but most of the software that’s out there can’t go beyond everyday business processes or help with future business growth.
As company’s needs change and they expand, their systems should keep up with them. We’ll define what ERP is and why it’s smart to have software in place that keeps up with your business needs. – Microsoft Dynamics 365
ERP can cover a lot of company functions, but some of the main business processes include:
– Finances
– Human resources
– Manufacturing:
– Supply chain
List of Top 20 ERP Software Companies
1. NetSuite ERP
2. Sage Intacct
3. SYSPRO
4. Odoo
5. Oracle ERP Cloud
6. Microsoft Dynamics GP
7. SAP ERP
8. Epicor ERP
9. Brightpearl
10. Sage 100 ERP
11. FinancialForce ERP
12. Sage Business Cloud Enterprise Management
13. Dolibarr
14. Deskera
15. Microsoft Dynamics NAV
16. Awery Aviation ERP
17. WP ERP
18. Kechie ERP
19. Stafiz
20. BatchMaster ERP
What is CRM(Customer Relationship Management Software)?
CRM or Customer Relationship Management is a strategy for managing an organisation’s relationships and interactions with customers and potential customers. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. – salesforce
The benefits and advantages of CRM include:
1. Enhanced contact management
2. Cross-team collaboration
3. Heightened productivity
4. Empowered sales management
5. Accurate sales forecasting
6. Reliable reporting
7. Improved sales metrics
8. Increased customer satisfaction and retention
9. Boosted marketing ROI
10. Enriched products and services
Best 5 for Small Business on the video:
1. HubSpot CRM
2. OnePage CRM
3. Pipedrive CRM
4. EngageBay CRM
5. Copper CRM
AAA Northeast increases digital revenue with Dynamics 365 and Adobe
– ERP visualize the data and help to make a decision.
– Analyze a reaction of member and create effective personalize offers.
– Automate, reduce a mount of time in daily work and effective as much as possible.
– At last, increase revenue.
Introduction to Microsoft Dynamics 365 Business Central
I’ve never worked for large company. Management position may require data analytics skills. In the promotion process, the company may provide training for a potential employee. It sounds one of the benefits of corporate work.
Conclusion: Follow up
Through the research, I could learn about ERP. Major or minor, specialty, etc. I think that the brand is not the most important for the customer. How to install appropriate ERP to the company without stress would be key. For that, relationship, support and follow up will be decisive for success.
Reference:
Eric Kimberling: Top ERP Systems for 2019
Oracle Net Suites: Going Global – Is it time to streamline your ERP?
